Matt Badgley

My career journey has had me wearing many hats ranging from Systems Analyst to Programmer to IT Manager to Programmer to Director. Today, I work as a coach and instructor to the leadership and team members of organizations on their agility journey. I'm constantly practicing to be a good learner, aspiring to be an inspiring leader, and I'm constantly walking the line between pragmatism and conviction when it comes to the application of lean and agile principles and practices.

Matt’s purpose is simple, “I believe in working with teams to help them get better, learn, and be successful in building stuff while having fun.”

At the end of the day, Matt believes in integrity, hard work, curiosity, people, and faith.

Presentation – Attempting to Jump the Largest Agile Hurdle

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Had a great time recently talking to the PMI Atlanta – Agile Interest group. Great participation and lots of fun, nice people. Please check out the presentation and let me know if you want to have this discussion at your organization.

Who Knew? Bacon Duct Tape

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Just when you thought you’ve seen everything, you stumble upon some duct tape with bacon printed on it. Click here to buy a roll.

Words Mean Things – Efficient and Effective

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Efficiency is doing things right.
Effectiveness is doing the right things.

Peter Drucker

As we continue to explore words and their impact on conversations and behaviors, I would be remiss if I didn’t bring up a common set of words that generally makes me twitchy if one is emphasized more than the other — the words are Efficient and Effective. Let’s first look at the definitions of both:

effective. a. Successful in producing a desired or intended result.

efficient. a. (esp. of a system or machine) Achieving maximum productivity with minimum wasted effort or expense. (of a person) Working in a well-organized and competent way.

A lot of people talk about and use both these words — in fact, with some folks, these words are their Drinking Game words (every time they say it, you drink). If your role focuses more around management then you probably guilty of using the word “efficient” quite a bit. If your role is focused more around product quality or release management, then you probably say “effective” throughout the day. If what you do or build is largely commoditized or well established, you may tend to focus on how efficiently things get done. If what you produce is suffering in the market (either a lot of support or lack of sales), the word you probably talk about a lot more is effectiveness.

In all these cases, the context of the person or the product dictates our focus on either efficiency or effectiveness. This seems fairly harmless, but problems creep in when we might focus on one thing more than the other. If we focus to much on achieving maximum productivity, we may tend to miss key details and or skirt over a key step that insured quality. If we focus solely on effectiveness, we may see over engineering, gold plating, and an opportunity pass us by.

I’ve read several blogs lately about having efficient daily stand ups or retrospectives or planning meetings, with just a few words mentioning ensuring effectiveness. Since these meetings are about creating a team and continuously improving, effectiveness should be a key part if not the primary part of the discussion. In these situations, you could argue that efficiency would help drive effectiveness. For example, sticking to the 15 minute rule around stand-ups is meant to be a time boundary to help team members to ensure their effectiveness of their message.

EffectiveEfficient

Agile and Lean principles have elements of both effective (focus on delivering value) and efficiency (while minimizing waste). If you are an efficiency junky, don’t forget effectiveness. And if you tend to be an effectiveness aficionado, don’t forget that in today’s market landscape — things have to be done efficiently. Both of these words should be used together and when we have a discussion about doing something better, we should understand how the improvement impacts effectiveness and efficiency. I quoted Peter Drucker at the beginning of this post, and it’s appropriate since his writings, specifically his book The Effective Executive has long shaped this Effective vs. Efficient model and thinking. The model shows that without effectiveness, efficiency doesn’t matter. That being said, the time window for effectiveness has gotten smaller due to competition and more demanding consumers — meaning, in his model you may not survive long.

So the next time we are innovating around our process, let’s be sure the conversation includes doing things effectively while while keeping efficiency in mind.

Twelve Awesome Interactive Facilitation Techniques for Agile Teams

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If you work with a team, and possibly, you are the Scrum Master or Lead or Product Owner, or just a Team Member trying to guide a conversation — then these interactive facilitation techniques are for you. But before we move on, let’s first get it out there that we may call these “Interactive Facilitation Techniques”, but they are really games. More specifically, games that help us at work. Using games — I mean interactive facilitation techniques — help us to effectively and easily facilitate discussions. Using these games to helps to drive good team behaviors (Blunt 1993) including cooperation, clarifying, inspiring, risk taking, harmonizing, and process checking. All the while, helping to overcome the destructive team behaviors of dominating, rushing, withdrawing, digressing, discounting, and blocking. That all being said, let’s get to it. The following list of games are those that I’ve personally used with teams that I see work really well and are easy to adapt. I’ve taken the liberty to group them by the team meetings where they make the most sense; however, as I previously said — they are easy to adapt and can be used for almost any activity.

General Brainstorming

Affinity Mapping – An oldie, but a goodie — this great way to collect, organize, and rationalize ideas — even large amounts of ideas. I’ve used this to help understand the objectives of meeting attendees and get everyone on the some page. Here’s a great a time-lapse video of a team using Affinity mapping to sort 500 pieces of customer feedback…

Dot Voting – Dot voting is a simple way to get a group of people to form consensus. This technique let’s everyone have a voice and it’s a quick and easy way to rank things. By the way, here’s a cool and FREE tool to do this with distributed teams … DotStorming.com

Pre-mortem – First off, let’s remember that words mean things and mortem is related to death. So I equate doing a pre-mortem to death planning including making your bucket list, understanding what things you should do to be health, and things to do to stay safe. The pre-mortem is a great risk management technique.

Discovery

Product Box

Product Box – Also known as Vision Box, this is a great way to discover what customers think, a way to uncover expectations, and ultimately share – or gain a shared understanding of the product or project or release. I find the product box to be a great exercise for Release Planning and project chartering.

My Worst Nightmare – This is a great way to get into heads of the team and learn from their experiences, anxieties, and expectations. An easy way to express yourself, you use pictures. They say a picture is worth a thousand words and it’s true. I use this exercise to prime the pump on understanding objectives.

Spider Web – Another game from Innovation Games, Spider Web is a form of context diagramming, but it’s no the run-of-the-mill context diagramming. First, everyone get’s to draw, second — use pictures, and finally, no rules — lines can go from one item to another. You’ll find this a great game to understand information flows between people, systems, and organizations.

Requirements

Staple Yourself to Something – Have you ever found that getting started is the hardest thing to do? Well, this is the perfect game for you. This game involves mapping out processes, it helps to quickly get everyone on the same page as to how something should work. It helps with knowledge exchange, establishing process flow, and establishing a shared understanding.

Empathy Mapping – Establishing personas is a key activity at helping to understand our customers or the users of the systems we are building. This technique is a fast-and-easy way to do understand our users as a team. Even if you already understand your personas, let the team do this exercise and see what they discover.

Buy a Feature – Have you’ve ever been frustrated with stakeholders not being able to make prioritization decisions? Buy a Feature is an awesome way to help drive the discussions around prioritization. You may not land on the final ranking, but you will gain some awesome insight into what is important and where people are willing to negotiate.

White Elephant Sizing – This is the only way to estimate stories. Okay, not the only way, but it’s a good way. This game is a spin on the White Elephant gift exchange we do after the holidays. The values of this game are conversations and shared experiences of all the players. If you want to find a fast way to estimate, try this.

Retrospectives

Sailboat

Sailboat and 4Ls – I’ve talked about both of these games before, and I play them regularly to help evaluate coaching sessions. I encourage folks to mix it up all the time with regards to retrospectives, and these two games are great ways to do it.

Learning Matrix – This one is from Diana Larson and Esther Derby’s Agile Retrospectives book. What I really like about it is that you find things to improve upon based on looking at what you are doing right. You review where things are going well and look at how applying what you are doing well to this things that are going wrong.

Homage to the Bacon Weave Elvis Sandwich

A colleague forwarded me this great post on Dude Foods about the Bacon Weave Evis Sandwich. It’s truly amazing and nicely done. And yes, that is bacon as the bread with bananas, peanut butter, and jelly! I felt my heart skip a beat on that one.

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